Allworx Technical Support Forum

RichardLS

Thanks. Used Microsoft's tool to resolve!

RichardLS

Interact dialing option vanished from Outlook. Restarted computer. Didn't resolve. Tried to update/reinstall Interact, but when I try to uninstall or reinstall it gives me errors. First, it says "the feature you are trying to use is on a network resource that is unavailable. Click OK to try aga...

RichardLS

I have a situation where if someone tries to dial a person by name, it goes to others who have the same first initial of the last name. All users have their first and last names spelled out when I check the "Users" screen, but here is the problem: When caller try to reach a user whose name...

RichardLS

Our boutique law firm has an Allworx 6x that is running 8.1.22.15. I know there are higher versions available, but not sure if it's worth upgrading, considering the cost, time and risk of crashing. Any thoughts? I'm not ever sure what is added in the additional upgrades.

RichardLS

Where can one download the 8.2 software to manually install it?

RichardLS

Is there a way to figure out how many concurrent call paths (CCPs) a 6X server has been using? For example, if a SIP Trunk supports 10 CCPs and a company wanted to know if they had too few, too many or the right amount, they could look back at the information for a period of time (like a month or tw...

RichardLS

Is there a way to override DND? For example, if a user put on DND because they were out of the office and forgot to turn it off is there a way to call them and let them know it's still engaged?

RichardLS

We replaced an old Panasonic phone system with an Allworx 6x. Our old system had a Panasonic door phone (KX-T30865). I have connected it so that it goes to one of the two analog ports on the 6x and configured it so that when the handset is picked-up it is set to dial a certain extension. However, wh...

RichardLS

Setup the main phone number as a DID directed to an extension without any assigned user/handset. Then, set that extention to ring at two desks (primary and backup receptionist) at the same time. If neither answers after 4 rings, it goes to auto attendant. The phones are configured for line apperance...

RichardLS

I would like to see the Allworx PBXs have the ability to integrate with Microsoft Exchange's Unified Messaging system. If Allworx's competition can do it, why can't they? Here is a list of those that do:
http://technet.microsoft.com/en-us/libr ... 64753.aspx

Search found 17 matches

Re: Can't Reinstall Interact

Can't Reinstall Interact

Dial By Name Conflicts

Worth upgrading from 8.1.22.15 on 6x?

Re: Free updates through 8.2

How many CCPs is 6x using?

DND Override

Analog Door Phone

Incoming Calls activate Line and Intercom

MS Exchange Unified Messaging Integration