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Search found 15 matches

by bigbangtech
Tue Dec 01, 2015 11:07 am
Forum: Off-Topic
Topic: 6X warranty replacements
Replies: 3
Views: 22147

6X warranty replacements

So, it looks like Allworx is running low on 6x units. How will they handle in-warranty replacements for 6x in say a year or so? The lower end Connect barely begin to match 6X features, max users and available feature keys...
by bigbangtech
Fri Sep 18, 2015 12:10 pm
Forum: Installation and Configuration Help
Topic: Allworx 6X DNS Not Working
Replies: 5
Views: 9170

Re: Allworx 6X DNS Not Working

No, changing the dns servers didn't do anything. Ongoing issues, tried lots of things. Discovered that the cat5 coming from fios ONT to allworx WAN had some bare copper showing, so I replaced that run. Everything was fine for a week, then started getting dns errors. Next, I switched the internet con...
by bigbangtech
Tue Aug 04, 2015 11:07 am
Forum: Installation and Configuration Help
Topic: Allworx 6X DNS Not Working
Replies: 5
Views: 9170

Allworx 6X DNS Not Working

Running version 7.7.13.6, and things were running well for several months. Now, suddenly, call fallback to landlines, and will not go through either sip proxy. System event log shows it can't lookup the domain name through DNS: tDnsRemote: DNS Remote: Giving up trying to reach DNS Server 0x97CA0054 ...
by bigbangtech
Tue Sep 16, 2014 4:18 pm
Forum: Installation and Configuration Help
Topic: Phantom extensions, cannot delete
Replies: 1
Views: 2320

Re: Phantom extensions, cannot delete

I also noticed that if I try to add a user that was deleted previously, say usera00, I get a message that the username exists in the database, but does not show up in the user list under business.
by bigbangtech
Tue Sep 16, 2014 9:55 am
Forum: Installation and Configuration Help
Topic: Phantom extensions, cannot delete
Replies: 1
Views: 2320

Phantom extensions, cannot delete

6x running 7.6.10.5 After recovering from a disaster, we may have imported XML more than once, so we had duplicated users with a 00 added (usera00, userb00, etc). We deleted the users, but then noticed duplicated extensions (extensiona00, extensionb00). There is no button to delete these duplicated ...
by bigbangtech
Wed Jul 09, 2014 4:39 pm
Forum: Installation and Configuration Help
Topic: 6X Can't upgrade from 7.1
Replies: 1
Views: 1919

Re: 6X Can't upgrade from 7.1

We were able to upgrade from 7.1 directly to 7.5 and then 7.6 without any issues. Web updates previously did not want to work while we had Stealth DMZ turned on, so we temporarily switched to Standard Router and were able to update.
by bigbangtech
Tue Jul 08, 2014 12:47 pm
Forum: Installation and Configuration Help
Topic: 6X upgrade from 7.6.7.3 to 7.6.8.4 failed
Replies: 0
Views: 3354

6X upgrade from 7.6.7.3 to 7.6.8.4 failed

I updated our 6X from 7.6.7.3 to 7.6.8.4 using the web update. Update page showed "...Extracting Files" for quite a while. Phones lost registration, then came back up within a few minutes. Checked the about page, and it showed version was now 7.6.8.4. Phones automatically rebooted and load...
by bigbangtech
Tue Jun 24, 2014 10:56 pm
Forum: Installation and Configuration Help
Topic: 6X Can't upgrade from 7.1
Replies: 1
Views: 1919

6X Can't upgrade from 7.1

Our 6X is on 7.1, and we just purchased an upgrade key. When we go to update from web, we get an "unable to connect to server" error, I'm guessing probably because download urls no longer exist. Our allworx partner provided us with upgrade files for 7.5, 7.6 and 7.7. We were told 7.2 is no...
by bigbangtech
Mon May 06, 2013 11:24 am
Forum: Installation and Configuration Help
Topic: Allworx QOS settings (Lan Host behind Actiontec Router)
Replies: 0
Views: 2251

Allworx QOS settings (Lan Host behind Actiontec Router)

Does anyone know what settings to change on Actiontec MI424WR-GEN3I to prioritize QOS for my 6X that is in LAN Host mode?
by bigbangtech
Sat May 04, 2013 9:51 pm
Forum: Installation and Configuration Help
Topic: Port 8080 and Sip Registration?
Replies: 1
Views: 4305

Port 8080 and Sip Registration?

I setup a 6x behind a customer's Verizon FIOS router/firewall as a lan host. During system setup, I temporarily was forwarding port 8080 from the public internet to the allworx 6x so I could remotely configure and debug. (I'm well aware of the importance of not leaving 8080 exposed to public interne...