Allworx Technical Support Forum

8Ball

Jose,

There is no way to disable paging on a single or group of handsets at this time.

8Ball

JR: It sounds like your RTP traffic isn't making it back out of the network gateway and/or pbx. Make sure you're gateway/router is not using any SIP ALG or other types of "mangling" facility. If so, turn this off for a test. If you're in LAN HOST mode behind a firewall and you're routing f...

8Ball

Hi JBG: Allworx really doesn't have much of a call detail reporting mechanism... If you're running on firmware 7.4 or below, you'll have to grant the user full admin rights to the system in order to access the call detail reporting data. if you're running version 7.5 or later, you can assign layered...

8Ball

JDCJ has it... one quick addition: The 6X, 24X, 48X systems can support the same number of additional extensions that the box is licensed for. E.g. if you have 30 licenses on the 6x, you can add up to an additional 30 extensions without voicemail/presence. Great for conference room phones, courtesy ...

8Ball

When the phones boot off of the pbx, they will adopt the Allworx phone admin password located under SERVERS->VOIP in the PBX admin console. Try this: 1. Reboot the phone. 2. As soon as you see the "Configuring Network" on the display, press the RELEASE key 3X. 3. In firmware 7.1.x.x and la...

8Ball

Hey Mike... When you say "...dial out into an Auto Attendant..." do you mean make a call from the Allworx system and the call goes into another PBX's auto attendant? A couple questions: 1. What WAN mode is the PBX in? LAN/Host, NAT FW / wDMZ/ wStealth DMZ? 2. System CODECs used? 3. Firmwar...

8Ball

Hey Voodoo: Depending upon the version of firmware you have, the most configuration Allworx provides will be to the DTMF settings (gap and duration). You may also want to experiment with the "Enable Echo Cancellation" and "Optimize for short loops." With regards to the optimizing...

8Ball

HI Tim.

Only physical Allworx handsets will appear in paging zones.

For 3rd party paging devices like Algo, 2N, SNOM, you'll have to use multicast paging (if the 3rd party gear supports it) or assign an extension to point to the paging device via a SIP account.

I hope this helps.

8Ball

JRA: The PFK/BLF lamps are updated via port 2088 multicast. Is there anything different with the switch port that phone is plugged into? Does the phone do it if you plug it into another switch port with a known working phone? If you've checked all of that, have you tried to factory default the phone...

8Ball

HI CB:

I seem to recall this being something that was resolved in later versions of firmware, but I'm going to have to test this in the lab to refresh my memory.

What version of firmware are you running?

Are your line appearances sourced from SIP or analog trunks?

Search found 21 matches

Re: restrict Access to the Paging feature

Re: No inbound our outbound voice on outbound calls

Re: Allow user to create reports

Re: User Limits

Re: Phone Administration Password

Re: Outbound Auto Attendant issues

Re: Analog Lines and DTMF

Re: Adding Algo Speakers to the paging zones

Re: All PFKs Blinking

Re: Handset ring Auto Attendant