I'm not sure where you can officially download it, but I have my installer file from our 2013 setup still. Though it may not work with Windows 8.1 per the official specs: http://www.allworx.com/media/57426/allw ... cesafe.pdf

I setup email alerts for errors of level 3 and higher. Helped this past week - our upstream provider had trouble on their circuit after power outages a few days earlier and the notifications from my functioning system led me to report it to them before it was a Problem.

I know it's controlled in Business -> Message Aliases. When we installed our system last year we had to list their username to have a message left on the phone, and an email address to have a recording sent to their email. We updated software 2 weeks ago, and the new interface shows a column "K...

Go into Business -> Users. Find the user in the list, and click Modify. On the page that comes up, PIN is their voicemail password. Put in a new one, & check "Require PIN Change" so the user has to change it at next login.