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Search found 4 matches
- Thu Apr 02, 2015 3:38 pm
- Forum: Installation and Configuration Help
- Topic: Install OfficeSafe
- Replies: 9
- Views: 16705
Re: Install OfficeSafe
I'm not sure where you can officially download it, but I have my installer file from our 2013 setup still. Though it may not work with Windows 8.1 per the official specs: http://www.allworx.com/media/57426/allw ... cesafe.pdf
- Thu Apr 02, 2015 3:24 pm
- Forum: Installation and Configuration Help
- Topic: Do you monitor and/or receive alerts from your systems?
- Replies: 1
- Views: 2076
Re: Do you monitor and/or receive alerts from your systems?
I setup email alerts for errors of level 3 and higher. Helped this past week - our upstream provider had trouble on their circuit after power outages a few days earlier and the notifications from my functioning system led me to report it to them before it was a Problem.
- Tue May 13, 2014 1:51 pm
- Forum: Allworx Software Support
- Topic: Voicemail Sent to Email but Not On Phone
- Replies: 4
- Views: 9362
Re: Voicemail Sent to Email but Not On Phone
I know it's controlled in Business -> Message Aliases. When we installed our system last year we had to list their username to have a message left on the phone, and an email address to have a recording sent to their email. We updated software 2 weeks ago, and the new interface shows a column "K...
- Tue May 13, 2014 1:46 pm
- Forum: Allworx Software Support
- Topic: Is there a way to reset the voicemail password?
- Replies: 1
- Views: 10436
Re: Is there a way to reset the voicemail password?
Go into Business -> Users. Find the user in the list, and click Modify. On the page that comes up, PIN is their voicemail password. Put in a new one, & check "Require PIN Change" so the user has to change it at next login.