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Search found 5 matches

by orionmanufacturing
Sat Dec 05, 2015 2:46 pm
Forum: Allworx Software Support
Topic: Call Assistant and VLAN
Replies: 0
Views: 12533

Call Assistant and VLAN

Does each client PC have to be able to communicate with the phone directly in order for Call Assistant to work? If so, that seems really dumb. In my imagination, the way Call Assistant should work is: Client PC <-> Allworx box <-> Client Telephone Instead, it seems like it works like this: Authoriza...
by orionmanufacturing
Tue Oct 13, 2015 8:34 pm
Forum: Installation and Configuration Help
Topic: Does Hot-Desk not work with Call Assistant?
Replies: 1
Views: 6730

Re: Does Hot-Desk not work with Call Assistant?

I want you all to know that I am wrong and this post is stupid.

Came in the next day and everything was working fine. Either the phone reset, or the allworx box reset, or the computer reset, or people logged in and out, but something fixed itself.
by orionmanufacturing
Mon Oct 12, 2015 11:12 pm
Forum: Installation and Configuration Help
Topic: Does Hot-Desk not work with Call Assistant?
Replies: 1
Views: 6730

Does Hot-Desk not work with Call Assistant?

So I have a desk where two people work on alternating shifts. I had them sharing the same Allworx user up until now, but I decided to try splitting them up so they each have their own user and login and they each use Hot-Desk Login to take control of the phone. Since this is the only desk and phone ...
by orionmanufacturing
Mon Oct 12, 2015 11:07 pm
Forum: Installation and Configuration Help
Topic: 9912 Won't Boot, Displays "No Ethernet Found!"
Replies: 4
Views: 12299

Re: 9912 Won't Boot, Displays "No Ethernet Found!"

I'm trying to reconfigure several Allworx 9912 phones, but one is stubborn. No matter what I try, or how many times I reboot or factory init it, it displays "No Ethernet Found!" about 13 seconds into booting. The Ethernet port and cable are good, as another 9912 plugged into it a minute e...
by orionmanufacturing
Tue Jul 21, 2015 4:34 pm
Forum: Installation and Configuration Help
Topic: remote Allworx phone not displaying times
Replies: 1
Views: 2922

remote Allworx phone not displaying times

I just replaced a remote Allworx 9112 with a 9212.

The 9112 was showing the times (hour and minute) of missed calls, whereas the 9212 just shows unknown.

I have set the time server in Network settings. I don't think it is a firewall issue considering the previous phone was working. Any ideas?