Search found 4 matches

by jjv
Sun Nov 27, 2016 9:46 am
Forum: Installation and Configuration Help
Topic: How to manage holiday greetings--Allworx 6X
Replies: 1
Views: 2520

How to manage holiday greetings--Allworx 6X

I have been using the 6X for about 6 years and currently control the greeting used for specific holidays by changing the night mode auto-attendant used by the Outside Lines extension. This works, but requires changing the night mode auto-attendant used before each holiday and then changing it back a...
by jjv
Mon Jun 06, 2016 4:21 pm
Forum: Allworx Software Support
Topic: Strange Allworx SMTP warning--Allworx 6x
Replies: 0
Views: 10318

Strange Allworx SMTP warning--Allworx 6x

For the last several months I have been getting the following warning every so often. I am running the latest software but it has been happening on earlier versions: Allworx log-WH Jun 06 15:56:38 Warning(4) tSmtpC00: SMTP Relay: My MAIL FROM name was rejected Does anyone have any clue as to what th...
by jjv
Mon Jun 06, 2016 4:16 pm
Forum: Installation and Configuration Help
Topic: Occasional one-way audio behind dual-wan firewall
Replies: 2
Views: 6796

Re: Occasional one-way audio behind dual-wan firewall

Thanks Jeff--I actually solved the problem by creating an outgoing rule to send all messages from our phone and phone system's IP addresses to WAN1.
by jjv
Mon Feb 01, 2016 4:14 pm
Forum: Installation and Configuration Help
Topic: Occasional one-way audio behind dual-wan firewall
Replies: 2
Views: 6796

Occasional one-way audio behind dual-wan firewall

I have an Allworx 6x system that is behind a Netgear FVS336G dual-wan firewall. Our ISP that provides the SIP trunking is on WAN1 and WAN2 is a general purpose COMCAST internet-only connection to offload that traffic from WAN1. If the firewall is in the "Load Balancing" mode you have to &q...