We are getting 1kb recordings from the Allworx application. The 1kb files have this snippet from them and that is all the .wav file contains: RIFF WAVEfmt @ @ data We have confirmed that the recordings correspond to calls that have been both inbound and outbound, and many minutes in length, but the ...

Ran into this issue. We have recorded calls being stored on a network drive in the form of \\server\folder. By mapping the network drive as (drive letter)Z:\ instead of the network path corrected this issue.