Search found 2 matches
- Mon Apr 11, 2016 2:35 pm
- Forum: Allworx Software Support
- Topic: 1kb Recording
- Replies: 0
- Views: 10395
1kb Recording
We are getting 1kb recordings from the Allworx application. The 1kb files have this snippet from them and that is all the .wav file contains: RIFF WAVEfmt @ @ data We have confirmed that the recordings correspond to calls that have been both inbound and outbound, and many minutes in length, but the ...
- Mon Apr 11, 2016 1:54 pm
- Forum: Allworx Software Support
- Topic: Call assistant not recording calls
- Replies: 9
- Views: 15154
Re: Call assistant not recording calls
Ran into this issue. We have recorded calls being stored on a network drive in the form of \\server\folder. By mapping the network drive as (drive letter)Z:\ instead of the network path corrected this issue.