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PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.
Search found 2 matches
- Mon Apr 11, 2016 2:35 pm
- Forum: Allworx Software Support
- Topic: 1kb Recording
- Replies: 0
- Views: 10225
1kb Recording
We are getting 1kb recordings from the Allworx application. The 1kb files have this snippet from them and that is all the .wav file contains: RIFF WAVEfmt @ @ data We have confirmed that the recordings correspond to calls that have been both inbound and outbound, and many minutes in length, but the ...
- Mon Apr 11, 2016 1:54 pm
- Forum: Allworx Software Support
- Topic: Call assistant not recording calls
- Replies: 9
- Views: 14160
Re: Call assistant not recording calls
Ran into this issue. We have recorded calls being stored on a network drive in the form of \\server\folder. By mapping the network drive as (drive letter)Z:\ instead of the network path corrected this issue.