Search found 2 matches

by KRusso
Wed Sep 14, 2016 1:35 pm
Forum: Installation and Configuration Help
Topic: Intercom Button Greyed Out on some Employees but not all
Replies: 0
Views: 6710

Intercom Button Greyed Out on some Employees but not all

When using Call Assistant, Under Switchboard, when I right-click an Employee, I usually have two options: Intercom, and Dial. However; it does not give me the option for all employees. For some employees, it only gives you the option to dial. I noticed that there is a little phone icon on the right ...
by KRusso
Wed Sep 14, 2016 1:31 pm
Forum: Allworx Software Support
Topic: Can't use intercom button, In Call Assist. on some employees
Replies: 0
Views: 6997

Can't use intercom button, In Call Assist. on some employees

When using Call Assistant, Under Switchboard, when I right-click an Employee, I usually have two options: Intercom, and Dial. However; it does not give me the option for all employees. For some employees, it only gives you the option to dial. I noticed that there is a little phone icon on the right ...