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PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.
Search found 2 matches
- Wed Sep 26, 2018 10:35 am
- Forum: Allworx Software Support
- Topic: Allworx 6x - Calls Dropping after on hold
- Replies: 1
- Views: 2631
Re: Allworx 6x - Calls Dropping after on hold
SIP line. I think we got the issue resolved by setting Allworx to only use u711 codec. I think the codec was changing while on the call.
- Tue Sep 18, 2018 1:04 pm
- Forum: Allworx Software Support
- Topic: Allworx 6x - Calls Dropping after on hold
- Replies: 1
- Views: 2631
Allworx 6x - Calls Dropping after on hold
We have an Allworx 6x running the latest software (8.4.4.7). The 92xx phones are also running the latest firmware. We're having an issue with calls being put on hold and when the user goes to retrieve the call, there is just dead air. Neither user can hear anything and the call gets dropped. This al...