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PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.
Search found 2 matches
- Thu Sep 28, 2023 1:42 pm
- Forum: Allworx Software Support
- Topic: Allworx Reach Issues
- Replies: 6
- Views: 32876
Re: Allworx Reach Issues
We finally got Allworx involved on direct calls involving my SD-WAN provider, Allworx partner and Allworx. The SD-WAN provider ran a packet capture from the edge device to it's destination IP(Allworx) while I made test calls on my reach app. When the packet capture was analyzed it was discovered tha...
- Tue Sep 19, 2023 4:19 pm
- Forum: Allworx Software Support
- Topic: Allworx Reach Issues
- Replies: 6
- Views: 32876
Re: Allworx Reach Issues
This is always going to be one of two things: 1) firewall rules are not allowing/forwarding the correct ports or incorrectly. Make sure you have BOTH media port ranges. 2) SIP ALG either on the firewall or the edge device. If this device is a coax modem then this is probably still enabled unless yo...