If anyone is interested in helping create a new site logo please email webmaster@allworxforums.com
PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.
PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.
Search found 193 matches
- Sat Aug 12, 2023 9:14 am
- Forum: Installation and Configuration Help
- Topic: How to export/archive voicemails from 6x?
- Replies: 6
- Views: 24463
Re: How to export/archive voicemails from 6x?
That's quite impressive you were able to use FTP to get the greetings. I do not know if it's possible on v7.4 or how exactly to do it, but you should be able to use POP3 to get the voice mail. The Allworx can function as an E-mail server. I have never done this nor ever encountered one that was acti...
- Tue Jun 06, 2023 5:27 pm
- Forum: Installation and Configuration Help
- Topic: Presence Outbound Calls Only work from Internal
- Replies: 3
- Views: 18527
Re: Presence Outbound Calls Only work from Internal
How does the failure happen? What does the caller hear? Are there any entries in the System Events (both without and without debug checked) that give any clues? What model and firmware is the Allworx server? If you take one of the affected extensions and use a mobile number that is not T-Mobile, doe...
- Thu Jun 01, 2023 4:08 pm
- Forum: Installation and Configuration Help
- Topic: Caller ID / System Admin
- Replies: 6
- Views: 20336
Re: Caller ID / System Admin
Have you checked the System Events? Also check with 'Debug' checked. You will see different results.
Has a regular backup been done for this server? If you know when this started, you can try restoring before that date.
Has a regular backup been done for this server? If you know when this started, you can try restoring before that date.
- Wed May 31, 2023 6:10 pm
- Forum: Installation and Configuration Help
- Topic: Caller ID / System Admin
- Replies: 6
- Views: 20336
Re: Caller ID / System Admin
This doesn't make sense. Now that I've looked at it again, I have not seen this craziness before. DNIS Number should show the number actually dialed. You're right, it's good news that the Call Detail Records show the correct information. What model/version is this server? If it can be updated, do so...
- Fri May 26, 2023 5:32 pm
- Forum: Installation and Configuration Help
- Topic: Caller ID / System Admin
- Replies: 6
- Views: 20336
Re: Caller ID / System Admin
I think I may have seen this before but I can't remember what caused it. Is this happening on every phone for every outbound call? What do you see if you choose Details for these calls? What about the call you obfuscated? Does this show something different than System Administrator? If so, how was t...
- Tue Apr 25, 2023 5:35 pm
- Forum: Installation and Configuration Help
- Topic: Verge 9308 failed to load server config
- Replies: 5
- Views: 18846
Re: Verge 9308 failed to load server config
Let's review:
You connect the phone to the network. It obtains an IP by DHCP. From the same subtnet/VLAN, you can PING that IP address but cannot navigate to the web interface, even after factory defaulting the phone? I think that settles it.
You connect the phone to the network. It obtains an IP by DHCP. From the same subtnet/VLAN, you can PING that IP address but cannot navigate to the web interface, even after factory defaulting the phone? I think that settles it.
- Fri Apr 21, 2023 6:45 pm
- Forum: Installation and Configuration Help
- Topic: Verge 9308 failed to load server config
- Replies: 5
- Views: 18846
Re: Verge 9308 failed to load server config
No VLANs in use. I have ensured there is no conflict with static IPs. Have you tried this by connecting a PC or laptop directly to the phone and NOT to any other network? I am not sure I am following on this. I have connected a laptop to the phone and when I have a network attached I can ping other...
- Fri Apr 21, 2023 6:38 pm
- Forum: Installation and Configuration Help
- Topic: Voicemail to Email
- Replies: 1
- Views: 16678
Re: Voicemail to Email
Check your Googoo. I believe Googoo has been restricting "insecure" access to Gmail accounts that don't use MFA. I think you can still enable this but can't tell you from memory how to do that. This likely isn't an Allworx problem exactly. BTW, as I ought to tell everyone, that 48x is end ...
- Thu Apr 20, 2023 5:33 pm
- Forum: Installation and Configuration Help
- Topic: Verge 9308 failed to load server config
- Replies: 5
- Views: 18846
Re: Verge 9308 failed to load server config
Are you using any VLANs? If you set the phone with a static IP, connect it to the LAN, you can PING it but not access the web interface? Are you sure there isn't an IP conflict? Have you tried this by connecting a PC or laptop directly to the phone and NOT to any other network? What exactly is the f...
- Mon Apr 10, 2023 6:01 pm
- Forum: Installation and Configuration Help
- Topic: External Caller ID
- Replies: 3
- Views: 17644
Re: External Caller ID
One more thing, make sure the Call Appearances are assigned to the appropriated SIP proxy but using Service Groups and Dialing Privileges Groups under the Dial Plan. Company A should be using SIP Proxy A, for example.