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Search found 96 matches

by justingoldberg
Tue Jun 21, 2011 9:19 pm
Forum: Installation and Configuration Help
Topic: Echo problems
Replies: 5
Views: 9161

Echo problems

We're having the same issues with a TDM PRI (our new system, their old provider). We turned off side-tone, and lowered the Cisco IAD's Output Attenuation. The echo is still there. What we're trying now is changing the compression levels to see if that works. Any other thoughts? It's through cbeyond.
by justingoldberg
Sat May 28, 2011 9:00 am
Forum: Allworx Software Support
Topic: Downgrade Allworx
Replies: 3
Views: 4840

Downgrade Allworx

I need to downgrade an Allworx.

Is the only way restoring a backup from another Allworx and then importing the configuration?
by justingoldberg
Fri May 27, 2011 6:30 am
Forum: Installation and Configuration Help
Topic: Web Update went from 7.0 to 7.1!
Replies: 1
Views: 2308

Re: Web Update went from 7.0 to 7.1!

Thankfully I did a backup! 8-)
by justingoldberg
Thu May 26, 2011 9:42 am
Forum: Installation and Configuration Help
Topic: Permanent fix for "you have new emails" Voicemail Message
Replies: 1
Views: 2241

Permanent fix for "you have new emails" Voicemail Message

I have a customer who every week I have to clean out the delayed smtp notifications in their mailbox.

Is there a permanent fix while we wait for 7.3?

Also, how is allworx release engineering? Can I trust a 7.x.0 release (eg 7.3.0) being as stable as 7.3.5?
by justingoldberg
Sun Apr 24, 2011 5:47 pm
Forum: Installation and Configuration Help
Topic: Web Update went from 7.0 to 7.1!
Replies: 1
Views: 2308

Web Update went from 7.0 to 7.1!

A customer is having site-to-site calling issues. I upgraded the customer through the web update, and it went from 7.0.5.1 to 7.1.11.2. Apparently this is Allworx's way of forcing people to buy the new 7.1.x advanced multi-site licenses. :x Also is there a way to remotely revert revert it back to 7....
by justingoldberg
Tue Mar 29, 2011 10:10 pm
Forum: ITSP Support
Topic: Web Dialing with Allworx
Replies: 4
Views: 35367

Re: Web Dialing with Allworx

If you have a DID you can use Google Voice callback with the official GV chrome extension. Also it (might) save on long distance, since it's callback.