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PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.
Search found 67 matches
- Fri Jun 15, 2018 5:38 am
- Forum: Allworx Software Support
- Topic: Dial-by-name 0=Z and 9=Z
- Replies: 4
- Views: 16721
Re: Dial-by-name 0=Z and 9=Z
I can't say if its 100% intentional, however this is a good resource: http://www.dialabc.com/motion/keypads.html I did not really realize how many standards there was for key tons. What version are you on? Sometimes they will change those kinds of things later. Also, how do you know it takes 0 as Z?...
- Sat Jun 02, 2018 6:06 pm
- Forum: Installation and Configuration Help
- Topic: Flowroute
- Replies: 4
- Views: 4860
Re: Flowroute
You're welcome. If you want to keep it behind your firewall, you can, however I normally recommend to just give their WAN a public IP and not place it behind any firewall because NAT's/Firewalls tend to cause more issues than what it's worth. We have many issues when it's done that way at our compan...
- Sat Jun 02, 2018 6:31 am
- Forum: Installation and Configuration Help
- Topic: Flowroute
- Replies: 4
- Views: 4860
Re: Flowroute
How is the PBX setup to get calls/network config? It is in LAN Host mode, or even if not, is its default gateway on the LAN side, pointing to your firewall? If the above is true, then the phones will try to directly talk to Flowroute and that may be the cause of the issue. We see that even when we d...
- Fri Jun 01, 2018 6:20 am
- Forum: Installation and Configuration Help
- Topic: Allworx Reach Help
- Replies: 12
- Views: 52356
Re: Allworx Reach Help
How does the Allworx have access to internet? Does it have a public IP directly on its WAN interface or does it sit behind a firewall, using a private IP for its WAN IP? So I am having the opposite problem. We recently upgraded to a newer 48x box and it came with one Reach license. I have installed ...
- Tue May 29, 2018 6:12 am
- Forum: Installation and Configuration Help
- Topic: grandstream ATA HT-502
- Replies: 2
- Views: 2169
Re: grandstream ATA HT-502
The issue I see most people make is they may create say 1 generic sip device and try to get one working at a time. Thats fine, but the issue I see is that people will have both ports open (or all 32 on the bigger models) and then configure only 1 or 2, but because the rest are turned on and set to t...
- Thu May 24, 2018 6:14 am
- Forum: Allworx Software Support
- Topic: Call Ques on software phone
- Replies: 6
- Views: 4871
Re: Call Ques on software phone
Just configure it as a normal remote phone, setting the boot server to the public IP that points to the Allworx, and put in the plug and play key. As long as any generic sip devices on the system have good sip reg passes, and you are on a fairly late/good version, then attacks should not really be a...
- Wed May 23, 2018 2:17 pm
- Forum: Allworx Software Support
- Topic: Call Ques on software phone
- Replies: 6
- Views: 4871
Re: Call Ques on software phone
Allworx phones do not need static IP's to work. Most remote phone users we support here do not have static IP addresses on their remote phone. So as long as the PBX is off of a static IP then you should be fine.
- Wed May 23, 2018 10:34 am
- Forum: Allworx Software Support
- Topic: Call Ques on software phone
- Replies: 6
- Views: 4871
Re: Call Ques on software phone
I am sorry, but it will only work with physical phones.
May I ask why its no an option?
May I ask why its no an option?
- Wed May 09, 2018 6:35 am
- Forum: Installation and Configuration Help
- Topic: Multisite will not connect.
- Replies: 5
- Views: 2071
Re: Multisite will not connect.
You're welcome.
- Thu May 03, 2018 4:36 pm
- Forum: Installation and Configuration Help
- Topic: Multisite will not connect.
- Replies: 5
- Views: 2071
Re: Multisite will not connect.
That is the issue. Both sites need to be on the same version (and should be on the same minor version, meaning don't have one on 8.2.3.9 and another on 8.2.10.6). Update both sites to the latest 8.2 or 8.3 and that should fix it.