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Search found 67 matches

by sp90378
Thu May 03, 2018 2:19 pm
Forum: Installation and Configuration Help
Topic: Multisite will not connect.
Replies: 5
Views: 2071

Re: Multisite will not connect.

Can both Allworx servers directly ping each other? What version are they both on?
by sp90378
Mon Apr 30, 2018 10:38 am
Forum: Installation and Configuration Help
Topic: Install OfficeSafe
Replies: 9
Views: 16704

Re: Install OfficeSafe

8.0.5.29 is still the current release. Seldom are updates done to Office Safe. I also agree in that its not on the site to publicly download, and I have made a feature request to include it somewhere for general download.
by sp90378
Fri Apr 27, 2018 6:37 am
Forum: Installation and Configuration Help
Topic: Allworx 6x blew up with software update
Replies: 7
Views: 6657

Re: Allworx 6x blew up with software update

Function wise, not really anything. performance is typically less though. Generally management access is slower. Also, USB drives typically are not meant to always be reading and writing like this. Even the old hard drives they used to sell for this use were designed for 24/7 use (using enterprise g...
by sp90378
Thu Apr 26, 2018 2:56 pm
Forum: Installation and Configuration Help
Topic: Install OfficeSafe
Replies: 9
Views: 16704

Re: Install OfficeSafe

Have you tried asking the vendor that you got your system from? Could always ask Allworx as well and they may send it to you.
by sp90378
Thu Apr 26, 2018 1:49 pm
Forum: Installation and Configuration Help
Topic: Allworx 6x blew up with software update
Replies: 7
Views: 6657

Re: Allworx 6x blew up with software update

Once done, I would recommend to get Allworx Migrate, and then go back to a CF card. I would not recommend running long term on USB. So basically you will just reboot into Migrate mode, and save it to your machine. Then put in your new bigger card and load fresh 8.3 software. Then boot it into migrat...
by sp90378
Thu Apr 26, 2018 11:43 am
Forum: Installation and Configuration Help
Topic: Allworx 6x blew up with software update
Replies: 7
Views: 6657

Re: Allworx 6x blew up with software update

The only way to increase the size would be to put in the USB drive and boot to safemode and select the option to convert to USB. That is the only way to resize. The backup itself contains the partition size. The only other way would be to run migrate or to rebuild the system on a larger CF card. I w...
by sp90378
Tue Apr 24, 2018 8:10 am
Forum: Installation and Configuration Help
Topic: Need A Local Allworx Tech in Sacramento, CA Area
Replies: 2
Views: 1041

Re: Need A Local Allworx Tech in Sacramento, CA Area

I am not based in CA, but it sounds like the system either lost its internet connection, which would break voice mail to email / text messages (which is just email messages to the phone number @ carriertext.com, etc. It may be that the SMTP server info specified is no longer working/good which may r...
by sp90378
Tue Apr 17, 2018 7:42 am
Forum: Installation and Configuration Help
Topic: ACD greeting and on-hold message
Replies: 1
Views: 1054

Re: ACD greeting and on-hold message

So you want no ringing or anything for the first 30-60 seconds after the greeting plays? If so then just change the greeting and then add in 30-60 seconds of silence in that greeting. Then just set the queue to distribute before the greeting is done being played.
by sp90378
Fri Apr 06, 2018 11:01 am
Forum: Installation and Configuration Help
Topic: Transfer bluetooth call while away from desk
Replies: 2
Views: 1294

Re: Transfer bluetooth call while away from desk

Nothing can be done to my knowledge yet for that, though I believe if you use Reach, you can switch between with that. In any case, if roaming is fairly important, then it may be best to have a cordless phone such as an RTX to use to roam. Then you can roam and transfer and park, etc.
by sp90378
Thu Apr 05, 2018 8:05 am
Forum: Installation and Configuration Help
Topic: Phones are not registering
Replies: 1
Views: 1280

Re: Phones are not registering

I would update to 8.2.13.x or 8.3.6.x once it hits the portal which should be very soon. It has some enhancements to check more of the database on bootup and resolve potential issues. If that does not work then you may need to end up rebuilding the system (though can do an export import) OR first tr...