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Search found 65 matches

by Allworx6xCT
Wed Jun 01, 2016 9:52 am
Forum: Allworx Software Support
Topic: Android drops Reach network
Replies: 1
Views: 3504

Re: Android drops Reach network

Sounds to me like the person may have an app that kills apps from memory when the home button is pressed. Or it could be some aggressive memory management/lack of ram on the phone itself. I have run the app on a range of Samsung android devices without issues. Well, not your issue anyway...packet lo...
by Allworx6xCT
Thu May 19, 2016 11:11 am
Forum: Installation and Configuration Help
Topic: No audio when calling mobile phones
Replies: 4
Views: 7089

Re: No audio when calling mobile phones

I'm not an installer, but it sounds to me like it could be a port forwarding issue. Check the firewall settings.
by Allworx6xCT
Thu Apr 21, 2016 1:02 pm
Forum: Off-Topic
Topic: Headsets for 92xx series phones
Replies: 7
Views: 34054

Re: Headsets for 92xx series phones

Sorry for the old thread revive but.... I just ordered a Plantronics Voyager Legend CS Bluetooth headset that is supposed to work with my 9212. From what I was told they have a adapter to hook to it that makes the phone ring in your ear. I personally don't need that option so I didn't order it but ...
by Allworx6xCT
Wed Mar 09, 2016 11:18 am
Forum: Allworx Software Support
Topic: Allworx 6x Update Available w/o license 7.7.19.3
Replies: 0
Views: 9708

Allworx 6x Update Available w/o license 7.7.19.3

Hi All- just FYI, I have a 6x that was on sw ver 7.7.5.5 and do not have a software update license, however, checking for updates today while doing a little server maintenance showed that an update was available for download, ver 7.7.19.3. I decided to give it a try and sure enough after downloading...
by Allworx6xCT
Wed Mar 02, 2016 10:06 am
Forum: Installation and Configuration Help
Topic: Dial plan page not showing all options
Replies: 2
Views: 2785

Re: Dial plan page not showing all options

Thanks for posting your the solution. Hopefully helps someone else.
by Allworx6xCT
Tue Jan 05, 2016 11:09 am
Forum: Installation and Configuration Help
Topic: Phantom Digit When Dialing
Replies: 0
Views: 5811

Phantom Digit When Dialing

Anyone have experience with phantom digits when dialing out? I'm admittedly a fast dialer and the issue does go away if I'm slow and deliberate, but is there a way to improve the responsiveness in programming?

Thanks in advance.
by Allworx6xCT
Fri Oct 02, 2015 11:28 am
Forum: Installation and Configuration Help
Topic: 24x not recognizing new handsets?
Replies: 2
Views: 7874

Re: 24x not recognizing new handsets?

Wanted to reply to this old post because i had the same issue that took me a few hours to figure out something that was obvious. Hopefully it will help someone else too. So if you're adding a new handset to your Allworx network and getting an error that says Init/Load Failed, this will probably solv...
by Allworx6xCT
Tue Jun 16, 2015 10:53 am
Forum: Installation and Configuration Help
Topic: Interact Pro won't record
Replies: 3
Views: 4032

Re: Interact Pro won't record

bnewt wrote:found out the "fix"

all I had to do was create a rule for the firewall to allow interact to gain access & it works
Thanks for posting your followup solution. What allworx software version were you on?
by Allworx6xCT
Thu Jun 11, 2015 9:32 am
Forum: Allworx Software Support
Topic: Allworx Software 8
Replies: 5
Views: 14950

Re: Allworx Software 8

bnewt wrote:is this the officesafe 8.0 version or something else?
It's the device firmwware for the 6x, 24x, etc.
by Allworx6xCT
Mon May 04, 2015 1:36 pm
Forum: Off-Topic
Topic: Call Log Downloading
Replies: 9
Views: 26608

Re: Call Log Downloading

Hi Neal- that's pretty handy. I double checked our system and looks like we can go back about 30 days, but please go ahead and post your app.