Allworx Technical Support Forum

doom1701

Make sure that your SIP provider actually enabled Caller ID (with name) on the ported numbers. With our provider it's done per number. If they haven't enabled it (and force them to actually double check it--I've had ours assure me that it's on, and then apologize 5 minutes later when they finished a...

doom1701

We've switched everyone to just get VMs via email--no listening to VMs on the phone at all. Had a couple of people resistant, but it's been the best solution overall--smartphone access, filing, etc. I'm also playing with Phonetag (www.phonetag.com) for transcription. My VM account forwards to my Pho...

doom1701

What are you hoping to do with the integration? The types of integration I've usually seen to other Unified Messaging systems (besides voicemail management) usually have to do with presence settings (specifically, having calendar entries change your presence). Is that what you'd like to see, or are ...

doom1701

We've copied and pasted a lot for this kind of documentation. I know, doesn't help much. I'd love to have a bulk import and export utility--not only would it help for situations like this, but in our initial setup we had to do a LOT of typing to setup almost 300 different extensions. At least the Ou...

doom1701

One of my contacts sent me the newly released sales flyer for 7.4. I'm not going to post the link, since I think it might be something that he's not supposed to send out yet, but to touch on the key features being added: 1. New transfer options. One-Step or Two-Step transfer; One-Step allows you to ...

doom1701

Is the WAN/Internet port on the Allworx enabled? If so, your port forwarding isn't going to do any good, because the Allworx won't know how to get back to the requesting IP.

doom1701

The discussion on overhead paging is here:

http://allworxforum.com/viewtopic.php?f=6&t=324&sid=4e3e9aeded6675c6bb11c0a840f3fd36

We've had mixed luck with paging to the phones, partially because I feel paging over phones is pure evil.

doom1701

Tried looking at Calldata (took a day to finally get registered on their site and finally download it). Didn't see any info that I didn't already know, but I couldn't figure out a way to look directly at their mapping. I did figure out the two "Not sure" fields. The first one is who termin...

doom1701

The streaming data seems to be a different layout--similar, but not exact. I've got these columns: Call ID 5 digit number, appears to be a Call Leg ID 1 digit number (1/0), appears to denote Call pickup (1) or Call End (0) Unix Timestamp (# of seconds past Jan 1, 1970) Length of call in seconds (onl...

doom1701

You're my hero for the day. We've been wondering how to get CDR stored long term. I can probably take what you've shared and figure out a way to get the CDR detail both into a database, and trigger emails at that level.

Search found 69 matches

Re: External Caller ID help

Re: Microsoft Unified Messaging

Re: Microsoft Unified Messaging

Re: Report Management

7.4 looks fun!

Re: Remote Admin

Re: Paging system for 24x

Re: Generate an email when a phone is called

Re: Generate an email when a phone is called

Re: Generate an email when a phone is called