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Internal MOH
Posted: Fri Mar 11, 2011 5:44 pm
by msutton
Allow MP3's to be stored on the internal hardrive of the allworx. And used to play the music on hold without another appliance hanging off of it.
Re: Internal MOH
Posted: Tue Jun 28, 2011 8:38 pm
by justingoldberg
I believe that's being planned for 7.4 or 7.5
Re: Internal MOH
Posted: Wed Aug 01, 2012 8:25 am
by dan_thrutech
It's in the current release, 7.4.65, although I haven't got it working yet with the default .snd file. I am also looking for a free format converter. Audacity doesn't seem to support the .snd format out of the box.
Re: Internal MOH
Posted: Wed Jan 23, 2013 9:05 pm
by liftow
I used Audacity to convert an MP3 into the correct format needed by the AllWorx MOH and it worked first time (I surprised myself on that one!) I'll dig up the steps I took and post back here.
Re: Internal MOH
Posted: Thu Jan 24, 2013 8:23 am
by liftow
Currently running v7.4.10.5 on a 6x.
These were the steps I used to create the snd file from a MP3:
- Opened in Audacity
- Changed Project Rate (bottom left) to 8000 Hz
- File > Export
- Save as type: Other uncompressed files
- Click Options, change Header to RAW (header-less), Encoding to U-Law
- Save with .snd file name as per AllWorx documentation
- Follow documentation to upload to AllWorx system via FTP
Re: Internal MOH
Posted: Fri May 31, 2013 11:28 am
by liftow
I was getting complaints of the MOH file I had uploaded being too loud. Exported from Allworx and grabbed the snd file from FTP. Couldn't open the file in Audacity - had to Import Raw Data:
In Audacity, File > Import > RAW Data...
Adjust the Encoding and Sample Rate as per below
Encoding: U-Law
Byte order: (I left as it was which was Little-endian) note that a VM greeting created by the Allworx had this as Big-endian.
Channels: 1 Channel (Mono)
Sample Rate: 8000 Hz
I then used the Amplify Effect to reduce the loudness and Export again as per previous post.
Re: Internal MOH
Posted: Thu Dec 18, 2014 12:52 pm
by Allworx6xCT
liftow wrote:I was getting complaints of the MOH file I had uploaded being too loud. Exported from Allworx and grabbed the snd file from FTP. Couldn't open the file in Audacity - had to Import Raw Data:
In Audacity, File > Import > RAW Data...
Adjust the Encoding and Sample Rate as per below
Encoding: U-Law
Byte order: (I left as it was which was Little-endian) note that a VM greeting created by the Allworx had this as Big-endian.
Channels: 1 Channel (Mono)
Sample Rate: 8000 Hz
I then used the Amplify Effect to reduce the loudness and Export again as per previous post.
Thanks for posting this! It helped me get some custom music on hold working.