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Extensions in call route

Unofficial Allworx enhancement requests.
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JDCJ
Posts: 10
Joined: Sun Jan 22, 2012 9:12 pm

Extensions in call route

Post by JDCJ »

I would like to be able to add an extension into a call route instead of handsets only. This would add a lot of flexibility and simplification for users with multiple handsets, follow me routes, hot desking, etc. There might be technical reasons why this is not available.
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liftow
Posts: 109
Joined: Tue Jan 22, 2013 1:35 pm

Re: Extensions in call route

Post by liftow »

+1
Add the user or extension and then that users presence can kick in and route the call where they want it.
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