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Allworx phone stays on Registering

Configuration help for Internet Telephone Service Providers.
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Posts: 1
Joined: Thu Jun 01, 2017 10:42 am

Allworx phone stays on Registering

Post by compdoc7771 » Thu Jun 01, 2017 10:49 am

Allworx IP phone stays on Registering after power failure or unplugged only will come back up online after a certain time. Once a factory reset on the phone after this certain time it will come up and work correctly. Same time every power failure or Allworx box reset. All other 100 phones come up fine with the exception of these two phone which are receptionist phones.

Also where does the phone pull the time? Would this be set in the Allworx server PC or Allworx box?

Posts: 18
Joined: Thu Jul 14, 2016 9:43 am

Re: Allworx phone stays on Registering

Post by wshrader » Fri Dec 15, 2017 11:41 am

The phones get time & date from the NTP server configured on the phones. Ideally, this is set to the Allworx itself.

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