According to NexVortex my Allworx 6x is failing to send credential to the registrar server.
NexVortex sends a 401 request and the 6X continues to send the same regiatration request without credentials attached. I have SIP registration required checked on the SIP proxy.
Has anyone run into this problem before? Any tips on troubleshooting?
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NexVortex Registration issue
Re: NexVortex Registration issue
First things first. Always be on the most recent version possible.
Have you verified the login/username and password for the SIP proxy is correct? Is there a firewall or router between the Allworx and the Internet? In other words, is it in NAT/Firewall mode or LAN Host? If LAN Host, the firewall or router could be the problem. You could also do a packet capture for NexVortex if they are willing to help that much.
Have you verified the login/username and password for the SIP proxy is correct? Is there a firewall or router between the Allworx and the Internet? In other words, is it in NAT/Firewall mode or LAN Host? If LAN Host, the firewall or router could be the problem. You could also do a packet capture for NexVortex if they are willing to help that much.
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