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Share Called Appearance Issues

Support for Allworx Call Assistant, Mobile Link, and TAPI.
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goodroads
Posts: 1
Joined: Wed Jul 08, 2015 2:15 pm

Share Called Appearance Issues

Post by goodroads »

We use the SCA with high volumes and daily get the below errors.... basically calls put on hold on a SCA will get stuck and unable to take off hold.

Error (3) 07/07/2015 04:52:42pm tSipSca: handleHoldInvite SCA 5803 line 3: ReqLeg 338866: Invalid state active (4)
Error (3) 07/07/2015 04:52:59pm tSipSca: handleHoldInvite SCA 5803 line 2: ReqLeg 338905: Invalid state active (4)
Error (3) 07/07/2015 04:54:07pm tSipSca: handleHoldInvite SCA 5803 line 2: ReqLeg 338991: Invalid state active (4)


Any information will be appreciated.
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