Allworx Technical Support Forum

We use the SCA with high volumes and daily get the below errors.... basically calls put on hold on a SCA will get stuck and unable to take off hold.

Error (3) 07/07/2015 04:52:42pm tSipSca: handleHoldInvite SCA 5803 line 3: ReqLeg 338866: Invalid state active (4)
Error (3) 07/07/2015 04:52:59pm tSipSca: handleHoldInvite SCA 5803 line 2: ReqLeg 338905: Invalid state active (4)
Error (3) 07/07/2015 04:54:07pm tSipSca: handleHoldInvite SCA 5803 line 2: ReqLeg 338991: Invalid state active (4)


Any information will be appreciated.