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Transfer on 5900 failed [500]. Discarding calls

Support for Allworx Call Assistant, Mobile Link, and TAPI.
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cdtotten
Posts: 2
Joined: Wed Oct 11, 2017 7:56 am

Transfer on 5900 failed [500]. Discarding calls

Post by cdtotten »

Our 6x PBX has been up and running for years without issue and this morning, with no changes occuring to the PBX or to the headsets, transfers and parking of calls is no longer working. When you hit the park button or transfer button, it pauses for a second, then drops the call.

Checking the event log, it says:

Transfer (hidden) on 5900 failed [500]. Discarding calls

Any idea what could cause this abruptly?

Thanks!
cdtotten
Posts: 2
Joined: Wed Oct 11, 2017 7:56 am

Re: Transfer on 5900 failed [500]. Discarding calls

Post by cdtotten »

Allworx 6x,
Version: 7.7.14.7 (Build: Jun 25 2015, 07:13:52)
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