Windows 10/Allworx TSP
Posted: Mon Nov 12, 2018 10:22 am
Hi Team,
We recently upgraded our systems in our environment to Windows 10 but are having an issue with TSP3.0.0 - We install it and can add the Allworx TSP provider, configure and test the connection, but when the dialer opens it's never able to find any connection devices.
The exact error is:
Phone Dialer was unable to find a telephone device or modem to use to dial voice calls. In Control Panel, double click the modem Icon to install a modem, or install another telephone devices to use for dialing calls.
I tested on Windows 7/Server 2008R2 and it work's without issue, but on all Windows 10 systems, I cannot get past that error. TSP is definitely installed, and the provider lets me configure my settings but the system never detects. Telephony service is running. Google hasn't had a clear solution.
We recently upgraded our systems in our environment to Windows 10 but are having an issue with TSP3.0.0 - We install it and can add the Allworx TSP provider, configure and test the connection, but when the dialer opens it's never able to find any connection devices.
The exact error is:
Phone Dialer was unable to find a telephone device or modem to use to dial voice calls. In Control Panel, double click the modem Icon to install a modem, or install another telephone devices to use for dialing calls.
I tested on Windows 7/Server 2008R2 and it work's without issue, but on all Windows 10 systems, I cannot get past that error. TSP is definitely installed, and the provider lets me configure my settings but the system never detects. Telephony service is running. Google hasn't had a clear solution.