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Allworx Interact..Whats the purpose

Posted: Thu Apr 18, 2019 3:12 pm
by stellagrace99
Hello,

I am new here to the forum and it looks like this is a very helpful community.

We are currently running a Allworx 6x Software Version: 8.3.5.4 and we have a license for the Allworx Interact.

I downloaded it onto my computer, it seems like this basically controls the physical phone, is that correct?

Could this software be used in place of a physical phone?

TIA

Re: Allworx Interact..Whats the purpose

Posted: Fri Apr 19, 2019 11:04 am
by Allworx6xCT
We don't use it, but I think it works in conjunction with a physical phone. I'd be interested to hear about anyone's real world usage of interact.

More info about interact from Allworx is here:
http://www.allworx.com/desktop-voice-integration

Re: Allworx Interact..Whats the purpose

Posted: Mon Apr 22, 2019 10:38 am
by wshrader
Yes, it "interacts" with a phone. You cannot use it without a physical phone.