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How can I hide an extension from the handset list?
Posted: Tue Oct 08, 2019 3:29 pm
by 8188MM
We don't want users to see a certain group of extensions that are selectable fromt the handset. So,now, I can go to the handset and anyone can find that line, we want to have it active but not be seen on the handsets address book list. How can I do this. We have Allworx 8.2.17
We want to be able to hide one or all extensions from the directory
Re: How can I hide an extension from the handset list?
Posted: Wed Oct 09, 2019 2:38 pm
by wshrader
A customer of ours also requested this and I do not think there is a way to limit what shows in the directory.
If dialing these are what you really wish to block, you can use an Internal Call Restriction in the Dial Privileges.
Re: How can I hide an extension from the handset list?
Posted: Thu Oct 10, 2019 8:02 am
by 8188MM
We don't want to block calling, we want to NOT show that number/name in the list. How is this something that cannot be done?
Re: How can I hide an extension from the handset list?
Posted: Fri Oct 11, 2019 7:02 am
by wshrader
How can it not be done? Allworx didn't build that capability into the system. Very Simple.