remote users get connected but silence

Support for Allworx Call Assistant, Mobile Link, and TAPI.
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andy817
Posts: 2
Joined: Fri Jun 13, 2014 12:07 pm

remote users get connected but silence

Post by andy817 »

Two remote users are getting connected and are able to hear the rings. However once they pick up
the phone calls, it went silence. Can i get some help here?
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Looter
Posts: 7
Joined: Fri Jun 20, 2014 8:23 pm

Re: remote users get connected but silence

Post by Looter »

Check ALG is off on your router. Research ALG topic here or internet.
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