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failure to run after upgrade

General installation and configuration help.
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frankkahle
Posts: 2
Joined: Mon May 25, 2015 6:44 am

failure to run after upgrade

Post by frankkahle »

I installed a number of upgrades this weekend, one step at a time, my final planned upgrade was 7.7.13.6 and the system will not start up, sort of. I know its memorial day down there but i nee to be operation today. its does boot fine however the actual application bombs out, see screen capture below. Does anyone have any ideas on how to get this up?

|---------------------------------------------------|
| |
| Main User Mode Server/PBX Application |
| Allworx Corp |
| Copyright 2003-2012. All Rights Reserved |
|---------------------------------------------------|
| |
| System Memory size 0x04000000 |
| Data Segment start 0x0069DED0 |
| Free Memory start 0x0083054C |
| |
| Software Rev: 7.7.13.6 |
| Build Date: May 11 2015, 21:54:36 |
| Product: pivot |
| |
|---------------------------------------------------|

Beginning execution; app launch thread running
Initializing the logging module...
Simulated NVRAM log is at 0x00851224
Simulated SDRAM log is at 0x0085223C
Simulated DIAGRAM log is at 0x00872254
Starting FLASH device...
Starting GPIO...
Starting I2C...
Starting MPI...
Configure of TI Codec...
Configure of QSLAC's...
Configure of DSP I/F devices...
Starting IDE Driver...
Starting USB Driver...
Delaying for 15000 ms
Auto-configuring IDE Channel 0...
Created /dev0t0/raw for access to whole disk volume
Auto-configuring IDE Channel 1...
No drives found!
Disk Size is 1907 MB
Scanning for disk info on IDE Channel 0...
: Found (1907 MB) of partitioned space
Verifying partition information for IDE Channel 0...
Disk has 1 partition.
Disk partition is valid for use!
Ready to start mounting 1 partition for use
UNKNOWN: SFS Main: Device=/dev0t0/sfs ClusterSize=8192 NumClusters=244158 CREATED
Scanning /dev0t0/sfs and doing fschks...
UNKNOWN: SFS Main: Starting FSCHK Device=/dev0t0/sfs force=0
: Volume synced before reboot so no fschk needed
: Mounting file-system device /dev0t0/sfs (1907 MB)
UNKNOWN: SFS Main: MOUNT request of device=/dev0t0/sfs


Auto-configuring USB Device Lun 0...
No drive found!

Auto-configuring USB Device Lun 1...
No drive found!

Auto-configuring USB Device Lun 2...
No drive found!
Params Override Filename '/dev0t0/sfs/boot.ini' - not found
Params defaulted from CODE in 147 bytes
Boot Device : auto0
Boot Host Name : host
Boot Serv IP Addr : 192.168.2.1
Boot File Name : /dev0t0/sfs/bin/oisapp
WAN IP Addr : 192.168.1.1
LAN IP Addr : 192.168.2.254
Gateway IP Addr : 192.168.1.254
FTP Username : anonymous
FTP Password : blank
Our Target Name : allworx
Startup Script : /dev0t0/sfs/bin
Other Information :



Allworx Network Stack initialization

UNKNOWN: Application Messages Start Here:
UNKNOWN: Startup: Initializing...
UNKNOWN: Largest system heap block available is 51123076 bytes
UNKNOWN: Startup: Preparing device /dev0t0/sfs for application...
UNKNOWN: Update: Skipped w/o '/dev0t0/sfs/bin/newFlash.sre'
UNKNOWN: Preventing Overwrite of FLASH devices.
UNKNOWN: Install: Loaded 875 records from /dev0t0/sfs/bin/installFiles.ini
UNKNOWN: Install: Loaded 875 records from /dev0t0/sfs/installFiles.ini
UNKNOWN: Install: Synchronizing target to reference tree
UNKNOWN: Install: The current script required 0 file changes
UNKNOWN: Startup: Application modules starting...
UNKNOWN: URL is alive!
tAlarm: Alarm Monitor is alive!
UNKNOWN: IDB_CTypeData::IDB_CTypeData: envDir='/dev0t0/sfs/awdb'
UNKNOWN: +++ IEC [7.7.13.6:awdbBlk.c,1127]
UNKNOWN: Sum of individual block counts does not equal total (17)
UNKNOWN: Total Blocks=15, index=1, coll=0, data=11, free=5.
UNKNOWN: Database 'OISDOTDataBase' counts not correct.
UNKNOWN: Repairing 'OISDOTDataBase' database.
UNKNOWN: +++ IEC [7.7.13.6:awdbDataBlock.c,173]
UNKNOWN: +++ IEC [7.7.13.6:awdbData.c,1493]
UNKNOWN: +++ IEC [7.7.13.6:awdbData.c,1440]
UNKNOWN: +++ IEC [7.7.13.6:awdbData.c,661]
UNKNOWN: +++ IEC [7.7.13.6:awdbDataBlock.c,173]
UNKNOWN: +++ IEC [7.7.13.6:awdbData.c,1493]
UNKNOWN: +++ IEC [7.7.13.6:awdbData.c,1440]
UNKNOWN: +++ IEC [7.7.13.6:awdbData.c,661]
UNKNOWN: BLOB_init() Initialize for system id=0
UNKNOWN: BLOB_init() Located exactly 800 blobs on small disk
UNKNOWN: Install: Profile='Factory' being reused from disk!
UNKNOWN: Install: Profile='Defaults' being reused from disk!


BOOT: VEC=0x0300 INST=0x005350E0 SRR1=0x0000B032 DSISR=0x04000000 DAR=0x22550E94
BOOT: Thread=0x8299C8, Stack trace:
BOOT: 0x00017c34
BOOT: 0x0001824c
BOOT: 0x0052ef24
BOOT: 0x003ad010
BOOT: 0x003acad0
BOOT: 0x003ac988
BOOT: 0x003b25d0
BOOT: 0x003a17b0
BOOT: 0x0039f980
BOOT: 0x00023e40
BOOT: 0x0001cef0
BOOT: 0x00018ed8
BOOT: 0x0001674c
BOOT: 0x0052a658
BOOT: 0x0052a60c
UNKNOWN: BOOT: Data access violation (PAGE FAULT!!)
UNKNOWN: BOOT: VEC=0x0300 INST=0x005350E0 SRR1=0x0000B032 DSISR=0x04000000 DAR=0x22550E94
UNKNOWN: BOOT: Thread=0x8299C8, Stack trace:
UNKNOWN: BOOT: 0x00017ca8
UNKNOWN: BOOT: 0x0001824c
UNKNOWN: BOOT: 0x0052ef24
UNKNOWN: BOOT: 0x003ad010
UNKNOWN: BOOT: 0x003acad0
UNKNOWN: BOOT: 0x003ac988
UNKNOWN: BOOT: 0x003b25d0
UNKNOWN: BOOT: 0x003a17b0
UNKNOWN: BOOT: 0x0039f980
UNKNOWN: BOOT: 0x00023e40
UNKNOWN: BOOT: 0x0001cef0
UNKNOWN: BOOT: 0x00018ed8
UNKNOWN: BOOT: 0x0001674c
UNKNOWN: BOOT: 0x0052a658
UNKNOWN: BOOT: 0x0052a60c
UNKNOWN: BOOT: Suspending task 0x008299C8 (NOT FOUND)
advantagevoice
Posts: 19
Joined: Tue Apr 08, 2014 5:44 am

Re: failure to run after upgrade

Post by advantagevoice »

Looks like you'll need to restore a backup from before the last upgrade.
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