Interact Pro won't record

General installation and configuration help.
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bnewt
Posts: 42
Joined: Tue Mar 12, 2013 3:50 pm

Interact Pro won't record

Post by bnewt »

error message says no audio, but I can record using call assistant

any ideas
bnewt
Posts: 42
Joined: Tue Mar 12, 2013 3:50 pm

Re: Interact Pro won't record

Post by bnewt »

found out the "fix"

all I had to do was create a rule for the firewall to allow interact to gain access & it works
Allworx6xCT
Posts: 65
Joined: Fri Oct 03, 2014 2:44 pm

Re: Interact Pro won't record

Post by Allworx6xCT »

bnewt wrote:found out the "fix"

all I had to do was create a rule for the firewall to allow interact to gain access & it works
Thanks for posting your followup solution. What allworx software version were you on?
~
Chris
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Allworx Connect 536
bnewt
Posts: 42
Joined: Tue Mar 12, 2013 3:50 pm

Re: Interact Pro won't record

Post by bnewt »

7.5.7.4
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