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Phones gets feedback when on speaker

General installation and configuration help.
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jperri
Posts: 1
Joined: Wed Dec 28, 2016 10:15 am

Phones gets feedback when on speaker

Post by jperri »

We recently upgraded our system to the Allworx 536 from the 6x. Since we have made this upgrade, we have been experience feedback on our outside lines when a person is using the speaker on their phone, especially on the Allworx's 9224. We did not make any changes to the phones settings, other then updating their firmware to work with the new phone system. If we turn the volume down on while on speakerphone, the feedback does go away, but at times we are talking to speak softly, so this option doesn't for us 100% of the time.

Any idea what changes could be made either to the phone or to the ALlworx 536 to stop the feedback?

Thanks in advance!
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