Allworx Technical Support Forum

Hi all.
I have a 6x that stopped working a couple days ago, the system can only be reached when booted in SafeMode, I tried formatting the flash card (even with a new card) and restoring from the most recent backup which was successful, but the system still won't boot up in normal mode.

Any ideas?

Thanks.

RESOLVED:
Replaced the power adapter and everything is good.

Sorry I missed this until now. Yes, the power supply is almost always the primary culprit for boot issues, system hangs and so forth. Sometimes it is a corrupted CF card, but that occurs much less often. It's a really good idea to keep a spare power supply (upgrade to a 1.5 amp one from the standard 1 amp too if you can... a little extra available power is a good thing and doesn't hurt the Allworx box). I keep a spare CF card around too, just in case. These two things are cheap insurance and worth having on the shelf for emergencies. I had to replace a power supply and a CF card on a 6x just yesterday in fact. Easy breezy when you've got the spare parts sitting on the shelf.