If anyone is interested in helping create a new site logo please email webmaster@allworxforums.com

PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.

Incoming calls

General installation and configuration help.
Post Reply
eleran
Posts: 1
Joined: Fri Dec 20, 2019 9:24 am

Incoming calls

Post by eleran »

Currently our incoming calls ring on every handset but are answered by a select few in our call center. I have setup direct dial lines for users that do not need to be answering the generic incoming line, but how do I keep the generic incoming line(s) from ringing at those handsets that dont need to answer them?

Appreciate any help.
Top
wshrader
Posts: 193
Joined: Mon Apr 15, 2019 3:07 pm

Re: Incoming calls

Post by wshrader »

Check all your call routes, starting with Outside Lines and remove anything you don't want to ring.
For professional Allworx help call me! PM me for my number. :ugeek:
Top
Post Reply

Return to “Installation and Configuration Help”