So we're moving and most likely will be switching from a T1 connection to pure sip over cable or fiber in our new building and I have at least 2 questions for someone more knowledgeable with Allworx systems than me. We have an Allworx 48x v8.2.14.5.
1. Is there a way to update the Boot IP on all the remote phones from the allworx system interface, i.e. update multiple remote phone(s) to use Boot IP 4.5.6.7 instead of 1.2.3.4
2. If we were to port our lines from our current provider over to a sip provider like Flowroute, any configuration tips or examples how to configure on allworx.
Thx!
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Moving WAN IP & SIP Change
Re: Moving WAN IP & SIP Change
0. Update that 48x! If you do not have a Software Update Feature Key, you can update to v8.4 without it but you need to get the update files from the Allworx Partner portal. I strongly recommened upgrading that end-of-life 48x to a Connect...depending on how many users you have it might be a 53x or a 731.
1. Yes. You can use a Network Profile and set this in the Handset Preference Group to push network configuration to handsets. I suggest you get a static public IP address and create a public DNS record to point to it so that you won't have to worry about this in the future. The DNS record would for example, resolve allworx.mydomain.whatever to the public IP address then you can use the Network Profile to set the remote handsets to that instead of an IP address. Pro tip: even if you don't have a static public IP before the move, you can use a dynamic DNS service temporarily. Then when you move you can update the dynamic DNS service with your new IP and/or use a genuine DNS record.
2. I would choose a SIP vendor that can tell you how to configure the Allworx for their service. This is called interoperability. If they don't have published instructions, then at least choose a vendor that will provide support to get your service working satisfactorily at cut-over time. One example is NexVortex. For one customer they even helped me configure the SonicWALL correctly!
1. Yes. You can use a Network Profile and set this in the Handset Preference Group to push network configuration to handsets. I suggest you get a static public IP address and create a public DNS record to point to it so that you won't have to worry about this in the future. The DNS record would for example, resolve allworx.mydomain.whatever to the public IP address then you can use the Network Profile to set the remote handsets to that instead of an IP address. Pro tip: even if you don't have a static public IP before the move, you can use a dynamic DNS service temporarily. Then when you move you can update the dynamic DNS service with your new IP and/or use a genuine DNS record.
2. I would choose a SIP vendor that can tell you how to configure the Allworx for their service. This is called interoperability. If they don't have published instructions, then at least choose a vendor that will provide support to get your service working satisfactorily at cut-over time. One example is NexVortex. For one customer they even helped me configure the SonicWALL correctly!
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