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Phone cann receive but not call out

General installation and configuration help.
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pluchansky
Posts: 1
Joined: Thu Feb 09, 2023 7:25 am

Phone cann receive but not call out

Post by pluchansky »

I have one 9312 that can receive calls but cannot dial out
I ger a fast busy or check the number dialed/
Any help would be appreciated
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wshrader
Posts: 193
Joined: Mon Apr 15, 2019 3:07 pm

Re: Phone cann receive but not call out

Post by wshrader »

Check the Dialing Privileges Group for this handset. Also make sure you're dialing correctly according to the Dial Plan.
For professional Allworx help call me! PM me for my number. :ugeek:
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