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Echo problems

Posted: Tue Jun 21, 2011 9:19 pm
by justingoldberg
We're having the same issues with a TDM PRI (our new system, their old provider). We turned off side-tone, and lowered the Cisco IAD's Output Attenuation. The echo is still there.

What we're trying now is changing the compression levels to see if that works.

Any other thoughts? It's through cbeyond.

Re: Echo problems

Posted: Mon Jun 27, 2011 1:45 pm
by rwexler
We're a new Allworx customer and experiencing the same issue.

Our setup is:

Current version: 7.2.12.2
Build Date: May 4 2011, 10:02:19
Model 48X
9212 and 9224 phones
Local/LD Carrier: Cbeyond

Has anyone solved this issue?

Re: Echo problems

Posted: Mon Jun 27, 2011 6:32 pm
by Gtelcom
Our set up is

Allworx 48x,
Version: 7.2.12.2 (Build: May 4 2011, 10:02:19) Time: Mon Jun 27 07:27:39pm 2011
9224 local and 9204 remote (3)

Local carrier Bell Canada
Working with Allworx on this issue closely will keep you guys posted ,,, same build dates makes me think could be hardware or software problem

Re: Echo problems

Posted: Mon May 07, 2012 3:51 pm
by R.miller
Anything found on this? Having echo issues ona brand new 6x system using pots lines. Any help or tips would be greatly appreciated.

R.Miller, did you ground the system? Always ground the system!

Re: Echo problems

Posted: Tue Jul 08, 2014 11:16 am
by Stephen
Anyone have any solution to echo problems? We are having the issue with POTS lines.

Re: Echo problems

Posted: Sat Oct 25, 2014 11:36 am
by unifiedusa
When installing POTS lines, make sure the system is grounded... Very important, best suggestion is convert to SIP trunking