I just purchased a 6x and eleven 9212L's for a client from Moriah Corp. I would have turned to them first, but they are not open at the moment and my project is time critical so I came here
The 6X is running 7.1.x but it seems support for 9212L handset did not come until 7.3.x
Am I correct in my understanding that I'm going to have to buy an upgrade key just to get a brand new 6x and brand new 9212L's to work together? (Which they don't at 7.1.x)
I tried to update from the 6x under maintenance>update and it does indeed state I need to buy a key.
If there is no way out of buying a key, can someone recommend where I can buy and receive a key instantly?
Allworx 6x 9212L support
Re: Allworx 6x 9212L support
You will have to purchase an upgrade key from your distributer.
Re: Allworx 6x 9212L support
If it's a brand new 6x, shouldn't he be eligable to get it with the latest software?
I'd recommend getting the upgrade key, but if you don't want that expense I would hope you can complain and at least get to the current 7.4.12.5 without additional charge.
I'd recommend getting the upgrade key, but if you don't want that expense I would hope you can complain and at least get to the current 7.4.12.5 without additional charge.
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Re: Allworx 6x 9212L support
I spoke to my reseller (Moriah Corp) and they requested a 30-day upgrade key directly from Allworx. Upgraded to 7.4.x and all is good!