If anyone is interested in helping create a new site logo please email webmaster@allworxforums.com

PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.

Wrong Extensions - System too sensitive

General installation and configuration help.
Post Reply
jdixon
Posts: 1
Joined: Thu Feb 27, 2014 2:44 pm

Wrong Extensions - System too sensitive

Post by jdixon »

This happen randomly for periods of time; so I think it is at least partly a provider issue. We have hours where many extensions will go to the wrong place because of numbers being duplicated. Say someone calls in and dials extension 101. Our Allworx might read it as 11 00 11 and then the user would get extension 110 instead of 101. Are there any settings that would make it less sensitive perhaps; so this stops happening?
Post Reply