Outgrowing Allworx--Replacements?
Posted: Tue Nov 07, 2017 9:27 am
We've been running Allworx phone systems for about 6 years now, but the company has had explosive growth (we had 190 users when we put in our first couple of systems, now we have almost 2000), and the only way we could expand Allworx VoIP to everyone is to have a rack full of systems. Allworx had rumored that there would be a larger (1500+ user) system, but that hasn't come to pass.
At the beginning of the year we started down the path of Earthlink Hosted Voice. It's been a disaster (I'm blaming their acquisition by Windstream) and I've made the decision that we're going to move back to hosting internally. But we need something that can 1. Run on a VM (so we don't have hardware dependencies, since we're now at an off site data center), and 2. Can handle the entire company, with the ability to be redundant across our two data centers.
3CX is a serious contender right now (ironically it was 2nd on our list under Allworx 6 years ago). Has anyone else done research into alternative systems?
At the beginning of the year we started down the path of Earthlink Hosted Voice. It's been a disaster (I'm blaming their acquisition by Windstream) and I've made the decision that we're going to move back to hosting internally. But we need something that can 1. Run on a VM (so we don't have hardware dependencies, since we're now at an off site data center), and 2. Can handle the entire company, with the ability to be redundant across our two data centers.
3CX is a serious contender right now (ironically it was 2nd on our list under Allworx 6 years ago). Has anyone else done research into alternative systems?
