If anyone is interested in helping create a new site logo please email webmaster@allworxforums.com

PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.

event log

Anything not categorized above.
Post Reply
jkirch
Posts: 1
Joined: Wed Jul 31, 2013 10:55 am

event log

Post by jkirch »

Can anyone explain this message from the system event log on our 6x ?

tSip: SIP: Resending ACK (0x365e79c) for INVITE/480 OK (0x35bddf4) on dialog:0x366d0dc

I have the word 'INVITE' set to autonotify since we were hacked in Feb (just to see the attempts denied as untrusted).

Thanks
Jkirch
8Ball
Posts: 21
Joined: Fri Nov 08, 2013 9:32 am

Re: event log

Post by 8Ball »

Hi JK:

An INVITE is only sent when a call is being setup. Basically when a user picks up a phone and dials a number; it can be an internal extension or external number.

It looks like the ACK is being sent for the SIP message 480 (number unavailable).

Not seeing the rest of the log, it looks like a caller dialed a number that was not recognized as being valid (by the local carriers switch) or the local carrier received the "temporarily out of service" result from the far-end carrier.

Again without seeing the full log and/or SIP trace, it's hard to tell what else may have been going on.

You should have seen additional messages near that sequence that showed a number that was dialed and rejected with the 480 error code.

I hope this helps.
Post Reply