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One-way audio - Audio heard on another phone

Posted: Wed Sep 04, 2013 3:49 pm
by billwhatley
I get one-way audio a lot on my desk phone (9212). We have begun to notice, that when I get one-way audio (can't hear the caller, but they hear me), then guy in the office next to me hears the audio from MY CALLER. Anyone had this problem.

Thanks,

Bill

Re: One-way audio - Audio heard on another phone

Posted: Fri Nov 08, 2013 8:09 pm
by 8Ball
Hi Bill.

What version of firmware? Is the Allworx PBX the gateway for the phones?

Re: One-way audio - Audio heard on another phone

Posted: Thu Mar 13, 2014 3:30 pm
by jrouleau
We have had this issue many times, the only fix we have is to reboot the Allworx server. Once one user experiences it, it seems to have a domino effect...