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One-way audio - Audio heard on another phone

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billwhatley
Posts: 3
Joined: Wed Sep 04, 2013 3:40 pm

One-way audio - Audio heard on another phone

Post by billwhatley »

I get one-way audio a lot on my desk phone (9212). We have begun to notice, that when I get one-way audio (can't hear the caller, but they hear me), then guy in the office next to me hears the audio from MY CALLER. Anyone had this problem.

Thanks,

Bill
8Ball
Posts: 21
Joined: Fri Nov 08, 2013 9:32 am

Re: One-way audio - Audio heard on another phone

Post by 8Ball »

Hi Bill.

What version of firmware? Is the Allworx PBX the gateway for the phones?
jrouleau
Posts: 1
Joined: Thu Mar 13, 2014 3:04 pm

Re: One-way audio - Audio heard on another phone

Post by jrouleau »

We have had this issue many times, the only fix we have is to reboot the Allworx server. Once one user experiences it, it seems to have a domino effect...
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