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dial by name problem

General installation and configuration help.
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bnewt
Posts: 42
Joined: Tue Mar 12, 2013 3:50 pm

dial by name problem

Post by bnewt »

I have an extension that does not appear in the automated dial by name selection, even though it is marked as being included. Any suggestions?
bnewt
Posts: 42
Joined: Tue Mar 12, 2013 3:50 pm

Re: dial by name problem

Post by bnewt »

found the problem.........the extension had never recorded the name of the employee.
once I did that & rebooted, it appeared in the dial by name selection
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